Training and Skill Development
Training and career development are very vital in any company or organization that aims at progressing. Training simply refers to the process of acquiring the essential skills required for a certain job. It targets specific goals, for instance understanding a process and operating a certain machine or system. Career development, on the other side, puts emphasis on broader skills, which are applicable in a wide range of situations. This includes decision making, thinking creatively and managing people. Our goal of training is to create an impact that lasts beyond the end time of the training itself. The focus is on creating specific action steps and commitments that focus people’s attention on incorporating their new skills and ideas back at work.
BENEFITS
- Helps in addressing employee weaknesses.
- Improvement in workers performance
- Consistency in duty performance
- Ensuring worker satisfaction
- Increased productivity
- Improved quality of services and products
- Reduced Cost
- Reduction in supervision
OUR TRAINING PROGRAMMES:
MANAGING YOUR OWN SELF
Refers to methods, skills, and strategies by which individuals can effectively direct their own activities toward the achievement of objectives, and includes goal setting, decision making, focusing, planning, scheduling, time management, task tracking, self-evaluation, self-intervention, self-development, etc.
MANAGING YOUR PEOPLE
Refers to conflict management, building high performing team, written communication, influencing skills, interpersonal effectiveness, Assertiveness etc.
MANAGING YOUR CUSTOMERS
Refers to communication etiquette, elements of professionalism, presentation skills, Negotiation skills, handling escalation and irate customers, cultural sensitivity etc.
MANAGING YOUR BUSINESS
Refers to problem solving, critical thinking, decision making, creativity and innovation, sales, interviewing skills etc.